Terms of Service & End-User License Agreement

1. The Portal

The Portal is a private tool for our customers to follow their pool construction project, review selections and documents, communicate with our team, receive invoices, and make payments online. Access is provided in connection with a project or agreement between you and us.

2. Accounts and access

• Accounts are created for our customers by invitation. You are responsible for keeping your login credentials confidential.
• You are responsible for activity that occurs under your account. Notify us promptly if you believe your account has been accessed without authorization.
• We may suspend or deactivate access to the Portal, for example when a project is complete or if the Portal is misused.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Portal for the sole purpose of managing your own project and account with us. You may not copy, modify, distribute, sell, or lease any part of the Portal, attempt to access data that is not yours, interfere with the Portal’s operation, or use it for any unlawful purpose.

4. Invoices and payments

• Invoices for project milestones (“draws”) and change orders may be issued through the Portal.
• When you choose to pay online, payments are processed securely by our payment processor, Stripe. Bank transfer (ACH) is available, and card payment may be offered at our discretion.
• Amounts shown are due according to your project agreement. Paying online is a convenience; it does not change the underlying terms of your contract with us.
• If a payment fails or is reversed, the related invoice remains payable.

The Portal is a billing and project-management tool and is not itself a construction contract. Your construction work is governed by the separate agreement you signed with us.

5. Your content

You may submit messages, photos, and documents through the Portal. You retain ownership of what you submit and grant us permission to use it as needed to carry out and document your project. Do not submit anything unlawful or that you do not have the right to share.

6. Intellectual property

The Portal, including its design, text, and software, is owned by us or our licensors and is protected by applicable laws. These Terms do not transfer any ownership rights to you.

7. Third-party services

The Portal relies on third-party services, including Stripe for payments and Intuit QuickBooks Online for accounting. Your use of the payment features may also be subject to those providers’ terms. We are not responsible for the acts or omissions of third-party providers.

8. Disclaimers

The Portal is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Portal will be uninterrupted or error-free.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Portal. Nothing in these Terms limits liability that cannot be limited under applicable law, and nothing here affects your rights or our obligations under your separate construction agreement.

10. Changes to the Portal and these Terms

We may update, change, or discontinue features of the Portal, and we may update these Terms from time to time. When we update the Terms, we will revise the effective date above. Continued use of the Portal after changes take effect means you accept the updated Terms.

11. Contact us

Questions about these Terms? Contact us at [email protected].